Privacy Policy – Hotel Vista Haven, Patna
Last Updated: 24/10/2024
Welcome to Hotel Vista Haven, located at Kanti Factory Road, Kankarbagh, Patna. We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.
1. Information We Collect
a) Personal Information
We may collect the following personal details when you book a room, fill out a form, or contact us:
- Name
- Phone Number
- Email Address
- Address
- Government ID details (as required during check-in)
- Payment information (processed securely via third-party gateways)
b) Non-Personal Information
- Browser type
- Device information
- IP address
- Cookies and usage data
- Pages viewed and time spent on the website
2. How We Use Your Information
We use your information for:
- Processing room bookings and managing reservations
- Providing customer support
- Improving website performance and user experience
- Sending booking confirmations and updates
- Enhancing security and preventing fraud
- Marketing and promotional communications (only with your consent)
3. Cookies Policy
Our website uses cookies to:
- Improve website speed and functionality
- Personalize your browsing experience
- Track website analytics
- Remember your preferences
You may disable cookies through your browser settings, but certain parts of the website may not function properly.
4. Data Protection & Security
We take strong measures to ensure the protection of your data:
- Encrypted data transmission
- Secure servers
- Restricted access to personal information
- Regular security audits
We do not sell or rent your personal information to any third parties.
5. Third-Party Sharing
We may share your data only with:
- Payment gateway providers
- Security partners
- Booking engines
- Legal authorities (only when required)
All third parties follow strict confidentiality and data protection standards.
6. Your Rights
As a user, you have the right to:
- Access the personal data we hold
- Request correction of inaccurate information
- Request deletion of your data (as per legal guidelines)
- Opt-out of marketing emails
To exercise your rights, contact us at:
📧 hotelvistahaven@gmail.com
📞 +91-9241887452
7. Children’s Privacy
We do not knowingly collect personal information from individuals under the age of 18.
8. External Links
Our website may contain links to external websites. We are not responsible for their content or privacy practices.
9. Policy Updates
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact:
Hotel Vista Haven
Kanti Factory Road, Kankarbagh, Patna
📞 +91-9241887452
📧hotelvistahaven@gmail.com
